We are located near Cherry Hill, NJ, across the Delaware River from Philadelphia, PA.. Eleventh Step books opened for business in October of 1991. Today we are the largest shop of this type in the Delaware Valley/tri-state area. In the beginning we were known as a recovery shop. With the assistance of our customers and responding to their requests, we have expanded into areas beyond addictions. We now carry titles encompassing issues pertaining to life's difficulties, holistic health, Course in Miracles, eating disorders and spiritual growth. Our book and audio selection is in constant transition and growth.
We hope to bring the atmosphere and service from our shop to the electronic age. We believe this can be attained by providing our customers with the knowledge that their confidentiality is not only important to them, but to us. We understand the sensitiveness of some of the topics covered in our books and tapes, therefore our customer list is never loaned, rented or sold.
Provide quality products and service to our customers. Educate customers through demonstration and knowledge of addictions and recovery. Our reputation relies on excellent products, understanding, customer trust and satisfaction. Customers are the most important part of our company and they deserve informed, understanding professionals to serve their needs. Our company strongly believes in these ideals and utilizes only excellent professionals who believe in this philosophy.
To sell a complete line of merchandise related to the recovery, self help and personal growth. Including but not limited to alcoholism, drug abuse, co-dependency, gambling and over eating.
Provide a comfortable, non judgmental atmosphere, allowing customers the freedom to browse leisurely through the many books and gift items in stock.
To stock and sell merchandise of reliable quality and substance at fair market value.
Generate return business by being informative and understanding to customers special needs.